Senior Manager, Franchise Operations & Performance (NOC 60030) Full Time

Positions available : 5

Responsibilities: Estimate, order, and manage inventories of ingredients, food products, and supplies to ensure continuous availability, reduce waste, and comply with company standards.

Supervise, coach, and motivate staff during shifts; ensure proper task distribution; and intervene promptly in case of operational or interpersonal issues.

Plan schedules and manage work shifts, considering operational needs, employee availability, and peak business periods.

Ensure compliance with food safety, sanitation, and quality standards, in accordance with McDonald’s policies and applicable regulations.

Train and support employees, oversee the onboarding of new team members, and manage the training system to maintain a high level of performance.

Ensure high-quality customer service, support the team on the floor, and always ensure customer satisfaction.

Contribute to achieving restaurant objectives, particularly in terms of productivity, quality, safety, and workplace climate.

Possibility of working at different nearby locations to replace employees on summer vacation, leave, or absences, including students, etc.

Experience: 3-5 years of experience in food preparation or food service

Starting date: As soon as possible
Hourly wage: $27.47–$38.00 per hour, depending on experience.
Language requirement: English
Education requirement: High School Diploma (DES)
Availability: Day, evening and weekend shifts according to restaurant needs
Work locations: 800 Prom. Stonehaven, Kanata, ON K2M 2Z2 / 2126 Robertson Rd, Nepean, ON K2H 5Z1

Tagged as: management