Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Oversee payroll administration
Conduct performance reviews
Supervision
5-10 people
Experience and specialization
Computer and technology knowledge
Point of sale system
Accounting software
Inventory control software
Computerized bookkeeping system
Spreadsheet
Type of experience
Retail loss prevention
Specialization or experience
Specialized environmental skills and knowledge
Area of specialization
Shipping and receiving
Additional information
Work conditions and physical capabilities
Fast-paced environment
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Personal suitability
Adaptability
Efficiency
Energetic
Hardworking
Positive attitude
Quick learner
Time management
Client focus
Excellent oral communication
Flexibility
Organized
Team player
Patience
Ability to multitask