Wealth Operations Administrator Full Time

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.

Fidelity Wealth is a new wealth management service, designed to support financial advisors with their succession planning and transition to retirement. Our mission is to help financial advisors achieve their own retirement goals with confidence, knowing that their clients will continue to be offered professional financial advice and leading investment management solutions. To learn more about Fidelity Wealth, please visit: https://www.wealth.fidelity.ca/en/

What We Do

The Wealth Operations Administrator plays a vital role in ensuring the smooth day-to-day running of the firm’s middle office. This role focuses on maintaining accuracy in client account cash balances, completing daily reconciliations, managing fee processes and supporting managed account operations. The Administrator will work closely with custodians, vendors and internal teams to ensure timely resolution of operational items and contribute to process efficiency.

How You’ll Make an Impact

Reconciliation

Perform daily reconciliations of client accounts to ensure accuracy of cash balances and holdings.

Investigate discrepancies and resolve outstanding issues with custodian and portfolio management system.

Prepare reconciliation reports and escalate unresolved breaks as needed.

Ensure Trade processing is complete and handle Corporate Action processes.

Administration and Support

Support recurring operational tasks (daily, weekly, monthly) with accuracy and timeliness.
Liaise with the custodian on day-to-day operational matters.

Assist in account set-up in portfolio management system.

Maintain accurate records and support transaction processing across managed accounts.

Coordinate with internal teams for exception management and client service support.

Help onboard new relationship managers & support back-office operations with user setup on systems

Perform all tasks in accordance with regulatory requirements and adhere to policies and procedures to ensure compliance

Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns

Collaborate with internal and external stakeholders, such as operations, compliance, custody, to ensure seamless client service delivery

What You’ll Need

Strong industry, product, and wealth management procedures knowledge

Exceptional administrative skills

Detail-oriented with superior organizational skills and the ability to prioritize tasks

Team player with the ability to collaborate with cross-functional teams

Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams

Enjoys wearing many hats, rolling up sleeves and getting things done

Bilingual (English and French) would be an asset

Project Administration

What We’re Looking For

Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience

2-3 years of relevant experience in the wealth management operations space

Reconciliation experience

Familiarity with Harmony. Dataphile, uniFide system, Salesforce would be an asset

Completion of Canadian Securities Course (CSC)& Conduct & Practice Handbook (CPH) would be an asset

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada’s Top 100 Employers
o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

• Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) – Best Place To Work
o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion Employer

Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
• TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter’s Most Innovative HR Team

Tagged as: finance