Maintenance

Responsibilities:
 

Ensure the health, comfort and safety of our Customers

Ensure daily communication with all site Associates

Address Customer Requests for Maintenance (CRFM’s) within 72 hours

Vacant suite maintenance and touch ups as per established quality standards

General common area and building maintenance

Coordinate inspections of turnover suites with Customer Service Representatives

Ensure proper cleaning and maintenance of equipment

Preventative Maintenance inspections and reporting

Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract

Snow removal as required

Touch-up painting as required

Ensure proper and accurate inventory management

Perform on call emergency maintenance according to schedule provided by Area Coordinator

Complete all required administration for the position on a tablet

Complete other tasks as assigned by the Leader

Experience and Educational Requirements:
 

2 years Maintenance service experience preferred

3-5 years Renovation experience preferred
 

Technical Requirements:
 

Working knowledge of English language both verbal and written

Familiarity with computer / tablets is an asset
 

Non-Technical Requirements:
 

Strong commitment to providing excellent customer service

Ability to fix the problem correctly the first time

Dedicated to building better communities for all our Customers and surrounding communities

Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained

Exceptional problem-solving and decision-making capabilities

Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)

Ability to work independently (self managed) and with other Associates in a team environment

Ability to learn quickly, adapt to change and be flexible in nature

Displays a high level of initiative and commitment to excellence

Demonstrates a positive attitude, enthusiasm and assertiveness

Ensure have all tool on the tool list prior to end of probationary period

Ability to spend up to eight hours walking, standing, climbing stairs, lifting

Ability to maneuver up to 90kg with the proper equipment