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Learning Management System Coordinator Full Time NEW
About NVision Learning Services:
At NVision, our Learning Services team is recognized for co-developing culturally grounded learning products that are engaging, accessible, and aligned with clear learning objectives. Our work respects Indigenous knowledge systems and proven learning approaches. We create learning experiences that reflect community values and support personal and professional growth.
Our team collaborates to design and deliver inclusive, multi-modal learning in English, French, and Inuktut. We work with Indigenous governments, federal, provincial, and territorial departments, and non-profit organizations to create both in-person and online training.
About the Role:
We are seeking a Learning Management System Coordinator to join our growing team. In this role you will be responsible for the administration and ongoing improvement of the Moodle Workplace Learning Management System (LMS). This includes implementing system functionality and accessibility features to ensure a consistent, user-friendly experience. The LMS Coordinator maintains system effectiveness through thoughtful configuration, testing, troubleshooting, and user support.
NVision Insight Group Inc. is committed to equity, reconciliation, and the meaningful inclusion of Indigenous peoples in our workforce. We encourage applications from qualified Indigenous (First Nations, Métis, or Inuit) candidates. Preference will be given to Indigenous candidates as part of a special program established under Section 14 of the Ontario Human Rights Code. We also encourage applications from other equity-deserving groups, including racialized people, persons with disabilities, women, and 2SLGBTQIA+ individuals.
Applicants who wish to be considered for Indigenous preference are asked to complete a voluntary self-identification survey and, if selected for the role, to provide documentation confirming their Indigenous identity. Verification of Indigenous identity and consent to retain a confidential record of verification is required to receive preference in the hiring process.
Anticipated Start Date: April 27, 2026
Compensation: $52,522 – $78,784 Annually
Location: Ottawa, Winnipeg, Iqaluit, or Remote
This position is open to remote workers who live in Canada (must have reliable internet and a quiet workspace) or may work out of our offices in Ottawa, Winnipeg, or Iqaluit.
Travel may be required for meetings, project tasks, engagement and fieldwork.
What You Will Do:
The LMS Coordinator will ensure the reliable operation and functionality of the Moodle Workplace Learning Management System (LMS), including:
• Overseeing end-to-end user administration including enrolling users, roles/permissions, progress tracking and testing in our staging site.
• Troubleshooting and resolving technical issues within the LMS.
• Providing user support via email, including technical assistance, and training for colleagues and course participants to ensure a smooth learning experience.
• Understanding integrations including plugins, H5P, and others as required to support course requirements.
• Supporting the delivery of virtual sessions and online classrooms as needed.
• Developing, maintaining and customizing reporting tools.
• Implementing and maintaining secure authorization and access control mechanisms.
• Identifying opportunities to improve LMS functionality, features, and user experience. Proposing, planning, and implementing upgrades as needed.
• Regularly monitoring all technical support emails and proactively following up with participants when required.
• Creating and maintaining documentation on LMS processes, best practices, and user guides to ensure efficient system usage.
What We’re Looking For:
We encourage applications from people who have:
• Post-secondary education in a computer related field like programming, or in instructional design, or equivalent lived experience.
• Two to five years of experience administering and maintaining a Learning Management System (LMS) (e.g., Moodle) including user management and technical support.
• Comfort working with LMS platforms and standards such as SCORM.
• Strong analytical and problem-solving skills to troubleshoot and resolve LMS-related issues.
• Ability to build respectful working relationships, communicate clearly with diverse audiences, and respond professionally to user support needs.
• Experience working with Indigenous clients, communities or organizations.
• Awareness of and sensitivity to issues surrounding Indigenous reconciliation and inclusion.
• Excellent teamwork and communication (verbal and written) skills.
• Self-motivated and able to work with a minimal amount of supervision.
Assets (Nice to have):
• Knowledge of an Indigenous language, in any capacity, from beginner to advanced, written or oral.
• Knowledge of MS Office suite of software, with intermediate to advanced skills in Excel.
• Experience with Articulate Storyline/Rise360 and WCAG or accessibility standards.
What We Offer:
• The opportunity to contribute to meaningful projects that support Indigenous communities and governments
• A supportive work environment that values Indigenous knowledge and perspectives
• Flexible schedule and ability to work from home
• 3 weeks’ vacation plus 2 discretionary days per year and 3 days between Christmas and New Year’s Day
• Increasing vacation allowance with seniority
• A comprehensive benefits package, including medical, dental, vision, disability, and life insurance
• 10 paid sick days per year
• 12 statutory holidays each year
• RRSP matching plan
• Cell phone subsidy
• Commitment to your ongoing learning and development, including funding for professional development courses and 5 paid training days per year.
To Express Interest:
Please send your resume, cover letter, and self-identification survey to [email protected]. The self-identification survey can be found at https://nvisiongroup.ca/careers.
Applications are requested by March 31st, 2026; however, applications will be accepted until the position is filled.
NVision Insight Group Inc. is committed to an inclusive, barrier-free recruitment and selection process. We will accommodate the needs of applicants under the Ontario Human Rights Code and the AODA throughout all stages of the recruitment process. Please contact HR at [email protected] to make your needs known in advance.
By submitting your application to NVision Insight Group, you consent to the collection, use, and storage of your personal information for recruitment purposes, in accordance with applicable Canadian privacy laws. Your information will be accessed only by authorized personnel, stored securely for at least two (2) years, and then securely destroyed or anonymized unless otherwise required by law.
Publicly available online information relevant to your application may be reviewed during the recruitment process, such as your LinkedIn profile and any relevant publications.
For more information, please contact [email protected].