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Parts Professional Full Time
DESCRIPTION
We are looking for a talented onsite Parts Professional to join our team specializing in Service for our Branch in Edmonton, Alberta!
In this role, you will make an impact in the following ways:
- Under limited supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch parts in the local branch, checking for damage and discrepancies between goods and invoices.
- Carry out customer parts counter duties including but not limited to, receiving parts calls, greeting and assisting walk-in Customers, completing all paperwork and processing transactions (cash handling, check and credit card transactions).
- Operate forklift and other warehouse machinery to pick, pack, and dispatch incoming and outgoing goods according to written or verbal requests or orders.
- Develop positive relationships by communicating with internal and external customers by phone and in person at local branch with the ability to identify and act on opportunities with Customers to upsell supporting products and services, as appropriate.
- Assist Management by mentoring and developing less experienced parts personnel in sourcing and locating complex parts requests using various systems, catalogs and other resources to identify and procure the parts in the most cost and time efficient manner.
- Perform other duties under limited supervision including but not limited to, managing stock levels, shipping and receiving parts, warehouse activities, inventory management tasks, core processing or other parts-related duties as assigned by management.
RESPONSIBILITIES
To be successful in this role you will need the following:
- Requires significant work experience or specialized skills obtained through education, training or on-the-job experience.
- Requires Cummins provided certification to operate powered industrial vehicles (reach trucks, order pickers, pallet rider, etc.).
- Diesel engine and forklift experience required.
- Proficiency in Microsoft applications, generating reports and ability to learn new systems required to do the job effectively.
- Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment
- Ability to maintain a neat and clean appearance in the customer parts area and parts warehouse.
- Excellent customer service skills and the ability to effectively communicate in a positive and professional manner in person, over the phone and via email communications.
QUALIFICATIONS
Education, Licenses, Certifications
- High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
- Must be Journeyperson certified.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian Society.
Our Policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Technician
ReqID 2412645
Relocation Package Yes
https://www.linkedin.com/company/cummins-inc/