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Engine Field Service diesel technician Full Time
DESCRIPTION
We are looking for a talented local Field service technician to join our team in Mississauga, Ontario.
At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.
This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle.
In this role, you will make an impact in the following ways:
- Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
- Escalates unresolved issues to product specialists or supervisor.
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.
- Completes training in line with skill and business requirements.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
RESPONSIBILITIES
In order to be successful in this role you will need the following:
Education, Licenses, Certifications:
- 310T/421A Red Seal Endorsement is mandatory for this position.
- Locally valid driving permit (Preferred)
- This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
- Significant field service work experience
- Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.
- Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.
- Experience with high Horsepower engines (19L and above).
- Expert level knowledge of and/or experience with engine products
- Customer service experience
- Experience providing technical advice and coaching to more junior technicians (preferred)
About the role:
- Union environment
- Working hours 7am-330pm Monday-Friday
- Work is mainly in the GTA area
- Cummins offers annual bonuses
- Boot and tool allowances available
- Benefits starts day 1
QUALIFICATIONS
• A copy of your red seal certification or trade’s diploma is required for this position.
• A copy of a 5 years driver’s abstract is required for this position.
• A valid local driver’s license is required for this position.
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Technician
Min Salary $73600
Max Salary $110400
ReqID 2414087
Relocation Package Yes
https://www.linkedin.com/company/cummins-inc/