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Hotel General Manager Full Time NEW
Hotel Location & Community Overview
Situated in the close-knit community of Matagami, QC, near the beautiful Matagami Lake and within the Eeyou Istchee James Bay territory, the land is rich in character and emerging as an up-and-coming destination for economic growth. Surrounded by vast woodlands and serving as a gateway to Northern Quebec, the hotel’s location and the community’s expansion offer a rare combination of professional opportunity, community spirit, and proximity to Québec’s expanding northern frontier.
About the Hotel
Opening in summer 2026, the Microtel Inn & Suites by Wyndham Matagami, QC will be a 72-room, modern hotel designed for comfort and connection. Amenities will include a pool, fitness centre, complimentary breakfast area, and meeting space for local gatherings and business events. This Microtel will serve both local business and northern leisure travelers, reflecting the strength, warmth, and growth of Matagami and the Cree Nation region.
Your Opportunity
This is not a traditional hotel management role, it’s a legacy-building opportunity. As the opening General Manager, you’ll lead the pre-opening planning, recruitment, and culture-building for a hotel that will become a proud landmark in northern Quebec. From day one, you’ll work closely with MasterBUILT Hotels and Wyndham to bring this property to life—establishing standards, training your team, and preparing for a grand opening that celebrates both hospitality and community.
This is a rare chance to combine business leadership, community engagement, and meaningful purpose. You’ll be the face of Microtel Matagami, helping create a place where guests feel welcome, team members feel supported, and the community feels proud.
Why Join Microtel Matagami?
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the mid-scale segment of the market. Part of the Wyndham Hotel Group’s family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).
Within Canada, Microtel is one of the fastest growing new construction hotel brands in the country. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to expand the brand across Canada.
Microtel Matagami is managed by MasterBUILT Hotels – a leading hotel development, investment and management company in the country, and owned in partnership with Eeyou Companee, Tawich Development Corporation and Chisasibi Business & Development Group Inc.
As a MasterBUILT-managed hotel, you will join an inclusive and impactful team who believes in building enduring relationships; creating positive team environments; entrepreneurial spirit; and delivering WOW through authentic service and genuine care.
What You’ll Do
As part of the opening leadership team, you’ll have the opportunity to help shape the hotel’s personality and service culture from day one. You’ll have the support of a strong corporate team and autonomy to make decisions that fit the local market and community.
Responsibilities include:
• Lead all pre-opening activities including hiring, brand setup, operational readiness, and training.
• Partner with Cree and other Indigenous organizations to support local hiring, training, and business opportunities.
• Build a team culture rooted in customer service, respect, inclusion, and pride in local identity.
• Oversee and maintain all aspects of operations post-opening: guest experience, profitability, safety, and brand standards.
• Collaborate with MasterBUILT’s corporate support team on operations, sales, revenue management, marketing, human resources and financial/accounting strategic initiatives.
• Act as an ambassador for Matagami, representing the hotel with professionalism and heart.
• Develop relationships with local suppliers, businesses, and schools to integrate the hotel into the fabric of the community.
What You Bring
• 5+ years of progressive hospitality or leadership experience.
• Strong recruitment, training, and leadership skills—able to lead and coach a team from the ground up.
• A proven record of balancing guest satisfaction and financial performance.
• Community-minded with experience or interest in Indigenous relations and local partnerships.
• Previous experience with budgeting, forecasting, and operational decision-making.
• A hands-on, positive approach – the ability to roll up your sleeves and lead by example.
• Familiarity with Northern communities and the unique opportunities they offer.
What We Offer
• Competitive compensation package with performance bonus.
• Temporary housing support during pre-opening and onboarding.
• Comprehensive training and leadership development.
• Potential for career advancement within the MasterBUILT Hotels network.
• The opportunity to make a lasting mark on a brand-new hotel in a northern community.
Commitment to Reconciliation
MasterBUILT Hotels is committed to reconciliation and to creating inclusive workplaces that reflect the communities we serve. We encourage applications from Indigenous candidates and those passionate about northern hospitality, inclusion, and community leadership.
How to Apply
Please apply online at https://masterbuilthotels.bamboohr.com/careers/904 or view all our current openings at masterbuilthotels.bamboohr.com/careers.
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.
Please note, Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required