Job Duties:
• Take customer orders accurately at the counter area.
• Address customer inquiries and resolve complaints promptly with a friendly, professional, and positive attitude
• Process guest payments using electronic point-of-sale (POS) systems, cash, debit, and credit cards.
• Package and serve hot and cold beverages, including coffee, tea, sodas, and specialty blended drinks.
• Replenish food stations, condiments, sauces, utensils, napkins, and packaging supplies to maintain efficient service flow.
• Operate commercial kitchen equipment safely, including panini grill, microwaves, drink dispensers, and espresso machines.
• Portion, assemble, and wrap breakfast items, sandwiches, and mac ‘n cheese for dine-in or take out.
• Place pre-portioned, frozen baked goods (including cookies, strudels, scones, sausage rolls, spanakopita, samosa and quiche )into commercial ovens according to pre-set timers.
• Monitor oven timers and visually inspect baked goods to ensure proper finishing and quality.
• Arrange finished baked goods in display cases and restock food stations throughout the shift.
• Clean and sanitize food preparation areas, service counters, visual displays, seating areas, and guest tables.
• Clean, sanitize, and maintain front-of-house food display cases, including gelato freezers and serving stations.
• Empty trash cans, sweep and mop floors, and maintain overall cleanliness of both front-of-house and back-of-house areas.
• Maintain food safety standards by monitoring holding temperatures, tracking product expiry dates, and rotating stock using the FIFO (First-In, First-Out) method.
• Unpack and store incoming food deliveries and supplies in designated refrigerators, freezers and storage areas.
Hours, Schedule & Working Conditions:
• Hours: 30 to 40 hours per week (Full-time hours are guaranteed year-round).
• Schedule: Must be available to work a flexible, rotating schedule including mornings, days, evenings, and weekends. Shift start times vary based on operational needs and can begin as early as 6:00 AM.
• Seasonal Hours: Operating hours are seasonal. Must be available to work shifts until 10:00 PM during the summer peak season, and shifts until 8:00 PM during the lean season.
• Work Conditions: Fast-paced environment while maintaining attention to detail; standing for extended periods; repetitive tasks; ability to life up to 25lbs.
• Work Location: In Person
Employment Requirements:
• Education: No formal education or degree required.
• Experience: Will train. (No experience required).
• Language: Basic spoken English is required to safely interact with customers and staff.
Benefits:
• Vacation pay (4% of gross salary or 2 weeks of paid vacation per year).
• Store discount
• Discounted or Free food
• On-site parking
How to Apply:
At our coffee shop, we value teamwork, customer service, and a passion for delivering high-quality beverages. If you are enthusiastic, reliable, and enjoy working in a dynamic environment, we would love to have you join our team.
If you are interested in becoming a part of our team, please submit your resume along with any relevant experience or qualifications. We look forward to hearing from you!
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