Director Programs (Digital Transformation & Process Optimization) Full Time

Job Description
You will be working on a pre-defined hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.

Director Programs (Digital Transformation & Process Optimization)
Please note that this role is at Toronto office.
How You’ll Make an Impact:

Position Overview

The Director Programs (Digital Transformation & Process Optimization) is responsible for the oversight and delivery of programs within Fidelity Investments Canada ULC (FIC), including leading and managing the portfolio of initiatives, managing the budget, risk, and timelines based on priorities for the program. In addition, the incumbent is responsible for leading, tracking, reporting, and presenting updates on the program deliverables.

Key Accountabilities

Program Management

Responsible for program governance, strategy, oversight, and meeting the objectives of the programs.
Partner with the Steering Committee and leadership team members to set strategic direction for the team.
Collaborate with business leads across Fidelity on the business strategy, projects, and deliverables, including resourcing, funding, and prioritization
Lead steering committee meetings, working group meetings, and other meetings as required
Actively manage risks across the programs
Provide program level reporting and updates to the steering committee and other stakeholders as required
Build strong relationships with business and technology stakeholders.
Scrum Team Sponsor

Partner with technology and business stakeholders to stand up scrum teams as required for the program.
Provide strategic direction for the scrum teams supporting the programs, ensuring alignment with the program goals and vision of the steering committee.
Advocate for the scrum teams, and support risk mitigation and removal of any roadblocks
Monitor progress of the teams and report to the steering committees and/or other senior executives as required.
Partner with the Agile Delivery Office to ensure proper governance, reporting, and support is in place for the scrum teams.
Relationship Management

Collaborate with stakeholders across the company to understand business needs, and partner to drive solutions.
Build effective working relationships with stakeholders to gain support and drive change across various divisions.
Collaborate with business partners, executive sponsors, and project teams.
Manage vendor and client relationships as required.
Prepare effective portfolio communications and presentations for various audiences, including senior executives
People Management

Set strategic direction for the team.
Manage a team of individuals who support the program, in addition to providing oversight for delivery of initiatives managed by leaders under different reporting lines.
Assign project responsibilities across the team, clearly defining deliverables and performance expectations.
Manage performance and development of the team, including partnering with the team on development opportunities.
Conduct regular one-on-ones, formal and informal coaching.
Responsible for working with the team to create accountability to achieve and exceed performance metrics and goals.
Successfully execute end to end yearend performance review cycle.
Work with HR Business Partners to develop talent management strategies to attract and retain talent.
Drive employee engagement by supporting and promoting people programs and enabling Fidelity’s culture.
What We Are Looking For:

Experience

5-10 years of project or program management experience with at least 2 years in program management.
2+ years’ experience in people management, strong leadership and team management abilities, with a commitment to employee development reference with the job evaluation.
Experience working in financial services.
Experience working in an agile delivery environment.
Proven track record of managing complex, cross-functional projects and or programs.
Ability to thrive in a fast-paced and dynamic work environment.
Strong analytical and problem-solving skills with a focus on data-driven decision-making.
Exceptional communication and interpersonal skills.
Ability to remain calm under pressure.
Education:

University degree (Bachelor’s Degree) or equivalent work experience.
Project Management certifications (PMP or Agile) or equivalent experience.
Completion of MBA would be considered as an asset.
Designations, Licenses, or Accreditations

Completion of Canadian Securities Course (CSC) and/or IFIC certifications would be considered as an asset.
This is the right opportunity for you if you:

Strong written and verbal communication skills across all levels of the organization.
Ability to build and maintain strong relationships across stakeholders at all levels.
Excellent analytical and problem-solving skills.
Ability to manage multiple competing priorities, while maintaining attention to detail.
Effective influencing, conflict resolution and change management skills.
Leadership and management skills with a focus on developing a high performing team.
Highly organized with strong attention to detail.
Ability to summarize complex information into presentations for senior audiences.
Some of the ways we’ll help you feel valued and supported as part of our team:

Flexible working arrangements – 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada’s Top 100 Employers
o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

• Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) – Best Place To Work
o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion Employer

Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
• TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter’s Most Innovative HR Team