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Director of Project Management Full Time
WHO WE ARE
Founded in 2009, Point Blank Creative is a national full-service agency working to make better possible by bringing together best practices in traditional advertising, digital, and community organizing. We work with movements and causes we care about, with a particular focus on the labour movement, electoral politics, health care, and issues of economic, social, and environmental justice.
Our team is an incredible group who have all chosen to work at Point Blank for the same reason it was founded: to help progressive organizations build effective tools, winning campaigns, and game-changing movements. We are Canada’s first fully unionized agency and are proud to say that our 50+ staff hail from 9+ countries, speak 9+ languages, 76% of us are women, non-binary or gender non-conforming, 29% are 2SLGBTQIA+ and 30% are IBPOC.
We work and live on the unceded territory of the Algonquin Anishinaabe and Coast Salish peoples, as well as the Coast Salish territory of the Lək̓ʷəŋən (Lekwungen)/Songhees, Esquimalt, WSÁNEĆ Nations, including the territories of the xʷməθkʷəy̓əm (Musqueam), Stó:lō, səl̓ílwətaʔɬ (Tsleil-Waututh), Sḵwx̱wú7mesh (Squamish) Nations; in Treaty 6 territory, the traditional meeting ground and home for many Indigenous peoples, including Plains and Woodland Cree, Assiniboine, Saulteaux, Niitsitapi (Blackfoot), Métis, and Nakota Sioux peoples; in Treaty 13, the traditional territory of many nations including the Mississaugas of the Credit, the Anishinabewaki ᐊᓂᔑᓈᐯᐗᑭ, the Chippewa, the Haudenosaunee and Huron-Wendat peoples, this land is also home to many diverse Indigenous, Inuit and Métis peoples.
POSITION SUMMARY
Reporting to the Chief Project Officer, the Director of Project Management is an experienced project manager and leader who manages Point Blank’s team of project managers and project coordinators. The Director of Project Management provides thought-leadership, strategic advice, mentorship, training, coaching and oversight, ensuring the team is able to do their best work and deliver highly efficient and effective work across projects, and in collaboration with other departments.
In addition to managing a team of project managers and coordinators, the Director of Project Management is a senior-level project manager on projects and sales. This includes leading collaborative project planning and budgeting alongside other key project team members, managing the internal project team through all phases of our projects, while keeping things on schedule and on budget, and being the day to day point of contact to give our clients a great experience. The Director of Project Management also supports our sales work by working with Accounts Team colleagues, Strategists, and other subject matter experts in determining how we execute on what our clients need within their available budget and timeline.
Our staff are proud members of UFCW 1518. This position is excluded from the unit.
Point Blank is committed to equitable hiring, development, and promotion with recognition that equity-deserving candidates continue to face systemic barriers to employment. We see immense value in hiring, training and promoting professionals from a wide variety of backgrounds. Because of this, we particularly encourage candidates from equity-deserving and under-represented backgrounds to apply.
WHAT YOU DO
In your capacity as a Director and people leader you will:
Lead, mentor, coach, and train a team of Project Managers and Project Coordinators.
Define clear development goals for your team and direct reports, and lead regular coaching and feedback conversations, as well as performance management for all members of your team.
Hold team members accountable.
Have a pulse on the capacity and workload of your team and work collaboratively with Resourcing to assign projects.
Identify and seize opportunities to increase connection and fun within your team and with other project team colleagues
Sit on Point Blank’s Leadership Team:
Participate in Point Blank’s annual and quarterly planning process to set key results and initiatives for your team that align with the company’s objectives.
Report into the LT about team performance and other relevant metrics.
Be accountable for the quality of project management we deliver for clients:
Uncover new ways of working, incorporate innovative approaches, and lead or contribute to the development of new practices and processes for your team, ensuring a smooth and collaborative internal team experience, a positive client experience, and the best possible quality for deliverables.
Provide oversight of your team members’ work on all projects and across deliverables.
Support internal teams in crafting proposal budgets and timelines that marry our clients’ needs with the proposed scope.
Provide oversight and be accountable for keeping our suite of projects on budget and profitable:
Conduct regular reviews of project budget and schedule progress with your team members.
Support and oversee your team members in developing and maintaining accurate revenue projections for their projects (and do the same on your projects).
Ensure that all projects are tracking to schedule or that the necessary adjustments have been made to budgets, timelines, and revenue projections when changes happen.
Regularly collaborate with Finance and Ops team members to report on project finances.
Undertake process improvement initiatives in collaboration with other directors and senior team members:
Help identify gaps in process and structures, and work across the organization to help fill them, ensuring a smooth and collaborative internal team experience, a positive client experience, and the best possible quality for deliverables
Recruit new talent and cultivate relationships with partners/vendors.
In your capacity as a Senior Project Manager you will:
Plan and project manage any project, including major full service campaigns from strategy, creative, to production and distribution or other major projects.
Design & maintain any project timeline, including complex project timelines.
Build, manage & maintain project schedules and tasks; ensure deadlines are met.
Manage and update project tasks in our project management software/tech stack as required.
Build and manage project budgets to ensure project profitability; identify change orders.
Produce a full suite of campaign deliverables (including but not limited to: digital ads, videos, print media, email campaigns and landing pages), building and managing against the budget and managing internal project teams and external suppliers.
Book client meetings & build agendas.
Build and maintain strong relationships with project teams & suppliers and identify opportunities to increase flow & fun in-project.
Ensure all deliverables are up to Point Blank’s standards and fully reflect the client’s goals, constraints, and feedback.
Manage internal project teams.
Act as the day to day point of contact for our clients on assigned projects (including delivering work, sharing recommendations from the project team, scheduling, receiving feedback, etc.). Support other project keys in maintaining high priority client relationships.
Monitor client & team satisfaction and handle disputes when they arise, promptly flagging serious issues.
Budget and timeline new business proposals.
Other duties as assigned.
Requirements
WHO YOU ARE
You’re a collaborative and empathetic leader who can coach, develop, and hold accountable a team of effective project managers. You expect excellence from those you lead, and know how to motivate them to rise to this challenge.
You believe in building a performance culture, where feedback is seen as an opportunity for growth.
You have skills in collaborative process improvement and implementation.
You like to think outside the box and enjoy using your creativity to establish new perspectives, strategies and approaches that have a positive impact on your department and clients.
You are adaptable and embrace change with grace. You are constantly looking to make things better and invite the perception of others in a collaborative approach.
You’re a strategic project planner who can lead large scale projects working with a team of specialists.
You have experience developing budgets and schedules for projects of all types.
You have a solid understanding of project management tactics and tools.
You are a team player who invites feedback, is self-reflective and enjoys working collaboratively.
You have excellent communication skills, with the ability to bring your internal team along while centring the client experience in our external communications.
You are able to consistently demonstrate our company values:
Demonstrate “Be Accountable” by: taking responsibility and initiative; being self-reflective and communicative; bringing curiosity before judgment.
Demonstrate “Imagine Better” by: inspiring more in ourselves and others; seeking out feedback, learning, and growth; continuing to raise the bar.
Demonstrates “Rise Together” by: leveraging our collective strengths and expertise; making space for diverse perspectives; supporting each other to succeed.
Demonstrates “Deliver Impact” by: prioritizing client impact and experience; pursuing ambitious, achievable goals; being effective and efficient.
MUST-HAVES
Experience planning and managing budgets, timelines, and teams on projects and campaigns of all sizes and types.
5+ years experience in project management in an agency or consultancy environment.
Proven leadership abilities.
Experience designing and facilitating meetings and implementing processes.
Interest in progressive politics and issues, belief in supporting the types of clients we work with (politics, labour, NGOs), and willingness to keep up with a quickly changing landscape.
To apply for this role you must be based in Canada and be legally eligible to work in Canada. This position is open to candidates based in Vancouver, Calgary, or Toronto.
This position requires some travel and non-standard work hours and overtime as needed to complete the required responsibilities.
ADDITIONAL ASSETS
Professional fluency in French or other languages.
Experience working in tech, advertising, labour or political campaigns sectors.
Why work with us?
Our entire team is committed to social change. We work with causes and movements we believe in – and we have a great time doing it.
We offer annual salary growth, as well as paid health leave and an extended benefits package – including a health and dental plan, and an additional mental health spending account.
Our team has access to an annual professional development budget and training and development opportunities throughout the year.
We offer flexible, hybrid working arrangements. While some in office work may be required for this position, you may elect to work from home at other times. Unlike some agencies, we also maintain a solid work-life balance – we work really hard to get what’s needed done, but we also leave room for the rest.
Our Vancouver and Toronto offices are centrally located – close to transit and great places to live and eat.
Compensation
Salary is commensurate with experience and expected to be in the range of $99,000-$120,000.
To Apply
Step 1: Follow this link https://pointblank.bamboohr.com/careers/41 and then follow the steps.
Step 2: Submissions will be reviewed, and top applicants invited for an interview. Only those selected for an interview will be contacted.
Closing Date: Open until filled. Don’t delay your application! We are looking to hire immediately and will be conducting interviews on a rolling basis.
Please note, this position may require in person work. The successful candidate must be willing to comply with Point Blank’s Communicable Disease Prevention Policy, which includes a requirement to adhere to any active public health mandates.
Point Blank is committed to providing accommodations for people with disabilities. If you require an accommodation at any point during this process, please notify careers@pointblankcreative.ca and we will work with you to jointly address your needs.