Key responsibilities
• Develop and modify monthly crew schedules and assign crew members to flights based on operational requirements
• Apply Canadian Aviation Regulations (CARs) regarding flight, duty, and rest requirements
• Manage unexpected changes (absences, delays, emergencies)
• Analyze availability, qualifications, and operational constraints to optimize crew utilization
• Collaborate with chief pilots, dispatchers, and coordinators
• Maintain up-to-date scheduling tools (AIMS or other)
• Track qualifications, required training, and renewals
• Communicate schedules and schedule changes clearly to crew members
• Document scheduling exceptions, changes, and adjustments
• Contribute to the continuous improvement of scheduling practices
Key skills
• Attention to detail and accuracy
• Responsiveness
• Logical thinking
• Ability to work under pressure
• Clear communication
Specific job requirements
• High school diploma required; training in logistics, aviation, scheduling, or a related field is an asset
• 1 to 2 years of relevant experience in crew scheduling, flight dispatch, or airline operations
• Knowledge of CARs (Subparts 703, 704 and 705) required; experience with AIMS or another crew management system is an asset
• Strong real-time problem-solving skills
• Ability to manage multiple operational priorities
• Commitment to quality and regulatory compliance
• Fluency in French is required for this role. Professional working knowledge of English is also required because the position regularly communicates with English-speaking crew members and operational partners in Canada and internationally, including during schedule changes and operational irregularities.
What we can offer you
• Permanent full-time position (40 hours/week) at our Quebec City base. The schedule is variable and may include days, evenings, and weekends.
• Work in a dynamic environment that encourages innovation.
• Comprehensive benefits package (dental, disability, life, and paramedical coverage) with generous employer contributions from day one.
• Access to telemedicine services anytime, anywhere.
• Secure your financial future with our retirement savings plan, with company contributions.
• Take the day off on your birthday—it’s on us!
• Benefit from our support program for births, weddings, and bereavements.
• Participate in activities organized by the social committee, such as happy hours, themed meals, and social and sports events.
• Continue your post-secondary studies with the help of our tuition reimbursement program.
• Enjoy job security and opportunities for advancement within the company.
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