Computer Network and Systems Technician Full Time

Business Name: Atlas Trailer Coach Products
Title: Computer Network and Systems Technician
Number of Available Positions: 1
Terms of Employment: Permanent, Full-Time (30-40 hr)
Wage: $37.00
Benefits: Dental Insurance, Disability insurance, Extended medical insurance
Language of Work: English
Work Location: Calgary, AB

Company Profile:
Atlas Trailer Coach Products is a privately owned family warehouse distributor of RV parts and accessories, established in 1970, with four warehouses across Canada. The company offers an extensive inventory of over 10,000 products from leading brand-name suppliers and is recognized as a leader in the RV industry, committed to providing strong customer service, industry support, and quality products to retailers nationwide.

Job Description:
Atlas Trailer Coach Products is seeking a Computer Network and Systems Technician to manage and maintain the organization’s IT infrastructure, ensuring reliable system performance, network security, and ongoing technical support throughout the company. The successful candidate will be responsible for maintaining network operations, troubleshooting system issues, and supporting internal users and business-critical applications.

Job Duties and Responsibilities:
• Maintain, troubleshoot, repair, and administer local area networks (LANs), wide area networks (WANs), Internet connectivity, servers, routers, switches, firewalls, and related network infrastructure.
• Administer and support Windows Server environments, email systems (Exchange), and remote access systems
• Install, configure, evaluate, and maintain hardware, software, and network systems
• Monitor system performance and implement improvements to ensure system reliability, security, and efficiency
• Manage user access, permissions, and system security protocols
• Perform data backup, recovery, and disaster recovery operations
• Support and troubleshoot ERP systems, databases, and internal business applications
• Coordinate with external IT vendors for system upgrades, maintenance, and support services
• Maintain IT documentation, including system configurations, procedures, and asset management records
• Provide technical support to internal users and resolve system-related issues in a timely manner
• Conduct routine system testing and implement security and quality control procedures
• Perform basic shell scripting or other automation tasks to support network and system administration
• Ensure compliance with company IT policies and security standards

Employment requirements:
• Completion of a college diploma or university degree in computer science, information technology, or a related field
• Minimum 3–5 years of experience in network administration or IT systems support
• Experience with Windows Server environments
• Experience managing network infrastructure (routers, switches, firewalls)
• Experience supporting databases (e.g., SQL, MongoDB or similar)
• Familiarity with cloud-based platforms (e.g., AWS, Amazon S3, or similar)
• Strong troubleshooting and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills in English
• Experience with ERP systems and web-based platforms
• Familiarity with tools such as GitHub, cloud storage, or web technologies (HTML/CSS, etc.)

Your Skills:
• Self-motivated, pro-active, energetic and flexible
• Exceptional reasoning, analysis and problem-solving skills, able to back ideas with focused follow through
• Ability to work effectively, adjust priorities, and adapt to changing situations when priorities and scope conflict
• Excellent interpersonal skills combined with the skills of a strong team player
• Detail oriented with ability to work well under pressure
• Excellent customer and vendor service skills
• Fluent in English, excellent written and verbal communication skills.

Contact information/how to apply:
Email resume to: [email protected]

As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.