Overview:
The Community Disability Support Worker is a front-line services role that has the responsibility to support and facilitate the development of skills and competencies that will assist persons with disabilities to pursue and fulfill their personal goals and objectives.
Client Individual Rapport and Understanding Personalized Needs
• Develops an understanding of routines, behaviours and schedules.
• Develop an understanding of individual disabilities.
• Awareness of the client’s physical, social and recreational environments. Taking action when required to minimize risk and maximize participation and inclusion. Assessing what situations should be escalated to a supervisor for further planning and discussion.
• Awareness of, and adherence to, all company policies, procedures, practices and operational protocols. This includes awareness of, and adhering to, medical protocols and standing orders relative to medication and other remedies.
• Offering encouragement, listening to concerns, and helping clients manage difficult emotions.
Community Interaction and Inclusion
• Implement person-centred plans designed to support and assist clients with individual outcomes.
• Transportation to and from community appointments. This could include medical, employment and personal care appointments.
• Awareness of local recreation and inclusion events for participation opportunities.
• Engaging individual clients to be active participants in their program planning.
• Modelling socially accepted behaviour and encouraging cultural traditions.
• Developing and encouraging healthy and natural supports.
• Assisting and supporting clients in the establishment and maintenance of shared and respectful relationships within the community, with a view towards meaningful participation and inclusion. This includes assisting and encouraging clients to participate effectively in employment, volunteer, recreation and other social settings.
• Understanding of community issues and opportunities and assisting clients with general access and participation in the community.
Situational Awareness
• Assessing what situations should be escalated to a supervisor for further action.
• Assess the physical environment for hazards and other issues.
Implementation of Individual Client Service Outcomes
• Provide daily progress feedback to supervisors on client individual outcomes. Log progress outcomes and document individual achievements.
• Implement individual behavior management plans.
• Staff are expected to advocate on behalf of the individuals they serve when individual circumstances warrant the action.
Personal Care and Wellness
• When required, participating directly in the care and maintenance of the client’s home living environment.
• Administering medication to clients at the right time
• Assisting individuals with their personal care requirements. This may include but not limited to bathing, grooming and personal hygiene.
• Assisting, supporting and encouraging individuals to achieve their personal goals through the development of basic living and related skills.
• Assisting clients to develop personal home living skills. This could include cooking, housekeeping, cleaning and yard maintenance.
• Identify medical issues for follow-up with appropriate resources.
• Maintenance of assistive technology and environment.
• Assist individual with mobility issues using lifts and positional transfers.
Communication
• Maintain open and professional communication between community partners, families/guardians, peers and supervisors.
• Being aware of, and ability to, implement alternative communication strategies when appropriate.
Documentation and Reporting
• Maintaining clear and objective records, preparing reports and other documentation in a professional and timely manner.
• Completing daily logs and activity summaries.
• Collecting individual client specific program data.
• Medication logs and other medical information as required.
• Building maintenance requests and other administrative information.
Core Competencies:
• Ability to make decisions on the fly
• Relationship building skills (client individuals, peers, other staff, guardians/trustees)
• Communication skills (written and verbal)
• Problem Solving
• Ability to set professional boundaries and not take setbacks personally
• Flexible and able to adapt well to change
• Punctual and reliable
• Knowledge of disability services and supports
Other Knowledge and Skills:
• Microsoft Office
• Mobile Technology and Internet Familiarity
• Driver’s License is required as this is a bona fide job
• First-Aid
• Non-Violent Crisis Intervention
Education and Experience:
• A degree, diploma or certificate in a related field (e.g. disability studies, rehabilitation, social work, psychology, etc.)
• At least one (1) year related experience
Working Conditions:
• Stressful situations – can be emotionally and physically demanding.
• Work activities can be indoors or outdoors depending on the needs of client individuals.
• Transportation within and outside of the community may be required.
• Shift work – overtime work may be required as needed.
• Must be able to lift 25 lbs.
Indigenous applicants are welcome
Tagged as: community service worker, support worker
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