City of Brampton – Full Time Shift Lead (Shift Supervisor)

Overview
Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our guards; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: Shift Lead (Shift Supervisor)

Site: City of Brampton – Civic Centre

City: Brampton, ON

Status: Full Time

Hours: Continental Nights (1900 – 0700)

Pay Rate: $23.00 / an hour

Site Description: City of Brampton is a diverse, cosmopolitan, and vibrant place to be. From a population of 523,911 in 2011, Brampton is now Canada’s second fastest growing and 9 th largest city. Located immediately north of Lester B. Pearson International Airport, Brampton has positioned itself as a global economic contender.

The City of Brampton is looking for Security Guards. Strict but diplomatic enforcement of security is required. You will, in the course of your duties, encounter numerous situations which cannot be covered by Standing Orders, site specific security operations procedures which outlines the duties and contain property and facility information. For this reason, it is imperative that you have a proven ability to use your own initiative and judgement and can represent the City of Brampton in a firm but courteous manner.

Job Description:

Shift Leads will provide uniformed security supervision for all contract guards working at various City of Brampton facilities, properties, assets and events. Shift Leads will support the Team Lead and Security Services management with various duties and assignments. Shift Leads may also conduct proactive patrols and respond to incidents at Parks, Transit facilities, Recreation facilities, Libraries, Fire facilities, Public Works facilities, and any other properties owned, operated or managed by the City of Brampton

Major Responsibilities of the Shift Lead Includes;

• Ensuring guards assigned to work at the City meet the mandatory skill set required to work at the assigned location
• Ensuring guards assigned to work at the City are licensed, have the completed the required training and are in proper uniform
• Arranging and reviewing site specific training with contract security guards
• Performing random checks of guards to ensure their knowledge and performance meet City expectations
• Responding to major incidents ensuring guards respond and document their observations, findings and actions appropriately
• Reviewing incident reports submitted by guards to ensure clarity and accuracy
• Initiating disciplinary actions when necessary
• Completing daily briefs to Security Services Management and other personnel
• Completing patrols with the use of an electronic guard tour software
• Performing other related duties assigned by the City

Job Requirements

• Minimum Four (4) year Security Guard experience in a municipal government or corporate environment would be an asset.
• Minimum One year of Supervisor experience is preferred
• Post-Secondary education in a related field would be an asset.
• Must have excellent communication and interpersonal skills + Customer Service Skills
• Must possess a valid Security License for the Province of Ontario
• Must possess a current First Aid/CPR certification
• Must possesses a Valid G Class License and a clean abstract
• Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
• Utilize two-way radio and computer applications
• Excellent verbal and written English communications skills required. Bilingual and Multilingual applicants preferred.
• Must participate in professional development and on-site leveling system requirements
• Must be flexible with shift availability (security operates 24 hours/day)
• Previous experience or training within a loss prevention/security field preferred
• Must complete all required site training within 30 day of on-site hire date
• Additional job-related task and duties as assigned

• Successful completion of CPO certification within first 6 months (training material and course cost covered by Paladin)

Education Requirements (Any) High School Diploma/GED Certification Requirements (Any) Standard First Aid, CPR Level C Valid Ontario Security License Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Alternatively, you can view other indigenous opportunities at https://aboriginaljobboard.ca/browse-jobs/