Bilingual Education and Home Support Regional Coach (EHSRC) – Eastern Ontario Full Time

The Ontario Association of Residents’ Councils (OARC) is a non-profit organization formed nearly 45 years ago to strengthen the voice of residents living in Ontario’s long-term care homes through their respective Residents’ Councils.

Our mission is to empower long-term care residents to understand their rights and share their lived experiences. Our vision is that every resident shapes the place they call home. OARC is the only provincial association with a mandate to support and empower residents and their Councils, and to educate others about resident experiences and the issues that affect them.

Position Summary

This role is well-suited for a person-centred individual who brings energy and enthusiasm to their work, has long-term care experience, enjoys building meaningful relationships, and thrives in collaborative environments. As the Education and Home Support Regional Coach (EHSRC), you will support long-term care homes and Residents’ Councils in the Central Region by delivering education, coaching, and resources that promote resident engagement and leadership.

Key Responsibilities

Build and maintain relationships with long-term care homes and Residents’ Councils
Deliver OARC’s educational programs and workshops virtually and in person
Provide coaching and support to strengthen Residents’ Councils
Collaborate with the OARC team to develop tools and resources
Represent OARC at regional events and LTC partner meetings
Maintain accurate records and contribute to reporting and evaluation
Qualifications and Skills

Education & Experience:

Minimum of 3 years’ experience in long-term care settings
University degree or college diploma
Experience as a Residents’ Council Assistant and/or adult educator is an asset
Knowledge & Expertise:

Familiarity with the Fixing Long-Term Care Act, 2021
Strong understanding of resident rights and person-centred care
Skilled in co-designing educational tools and responsive solutions
Communication & Collaboration:

Exceptional written and verbal communication skills in both English and French
Confident facilitator and presenter
Ability to collaborate with residents, LTC licensees, educators, and sector partners
Technical Proficiency:

Proficient in Microsoft Office and Google Workspace
Experience with CRMs, databases, video conferencing, VOIP, and social media
Personal Attributes:

Proactive self-starter with strong time management and organizational skills
Flexible and adaptable; able to work independently and as part of a team
Experience contributing to committees or project working groups
Position Requirements

This is a remote position with frequent travel required, including overnight stays
The main remote workspace should be ideally situated within the Eastern Ontario municipalities of Ottawa, Parry Sound, Peterborough, Oshawa, Etc.
A valid Ontario driver’s license, access to a reliable vehicle, and proof of business-use insurance coverage are required for this role
A current criminal record check with Vulnerable Sector Screening is mandatory
Compensation and Benefits

Competitive compensation and benefits package
Comprehensive travel and home office expense reimbursement program
Opportunities for professional development and meaningful impact
Equity and Inclusion Statement

OARC is an equal opportunity employer and is committed to diversity in its workplace. All qualified applicants will receive consideration for employment based on skills and experience as outlined in your resume and cover letter.

How to Apply

Please submit your resume and cover letter and be sure to include “Bilingual EHSRC – East Region” in the subject line.

Accessibility and Acknowledgment

OARC is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) throughout the recruitment process. If you require accommodation at any time, please let us know.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Required degree level

Experienced (Non Manager)