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Bicycle Repairer Full Time
Are you passionate about bicycles and committed to delivering outstanding service? Do you have extensive, proven experience in bicycle repair and technical service?
We’re looking for a motivated and detail-oriented Bicycle Repairer to join our team.
If you enjoy working in a collaborative environment, take pride in quality workmanship, and are eager to help riders have the best possible experience, we’d love to hear from you.
Key Responsibilities
As a Bicycle Repairer, you will:
• Provide timely, high-quality technical service, repairs, and follow-up support for all riders.
• Assemble new bicycles.
• Contact riders professionally regarding service.
• Exhibit resourcefulness, flexibility, and adaptability to maintain up-to-date knowledge of service technology and techniques.
• Attend semi-annual scorecard reviews, conduct workshop inspections, and enter rider-facing notes in work orders.
• Participate in morning huddles.
• Monitor inventory of shop supplies, tools, and repair parts by communicating with the Head Technician.
• Efficiently complete daily work schedules and tasks, and maintain quality control by inspecting other technicians’ work and helping them advance their skills.
• Offer ideas for improvement and promote safety procedures to cultivate a safety-first culture
• Contribute to a positive team environment and provide mentoring to new technicians.
• Maintain a professional and tidy workbench and tools at all times.
• Ensure the cleanliness and professional appearance of the entire workshop and maintain larger systems such as the Renegade or compressor
What We’re Looking For
• Secondary School Diploma or equivalent.
• At least 3 years of verifiable experience in bicycle repair and technical service.
• Verifiable experience working with bicycles from brands such as Shimano or Trek.
• Positive attitude, strong work ethic, and excellent attention to detail.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Flexible, resourceful, and eager to continuously learn and improve technical skills.
• Verifiable examples of work performed in bicycle repair and technical service.
Compensation & Benefits
Compensation
Hourly Wage: $25.00/hour
Overtime Rate: $37.50/hour
Hours: 37.5–40 hours per week
Benefits
• Sales performance bonuses.
• Exclusive staff pricing through our vendor partners.
• Specialized training and mentoring.
• Employee discounts on products and services.
• Group Registered Savings Plan (RSP) after 12 or 24 months of full-time employment.
• Employer co-pay health care plan after successfully completing the 3-month full-time probationary period.