SENIOR MANAGER, SHARED SERVICES – Across Canada Full Time

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

A hybrid work model that truly balances work and personal life

Opportunities for learning, training and development, and much more…

*We have 4 permanent positions to be filled across Canada

POSITION OVERVIEW

The Senior Manager, Shared Services is responsible for conducting proper due diligence activities for loan proposals, amendments, and annual reviews. He or she analyzes and recommends high quality service requests and supports the Business Development team in developing effective solutions to satisfy customer requests while adhering to the Bank’s policies and guidelines.

CHALLENGES TO BE MET

Underwrite high-quality loan proposals by analyzing and conducting proper investigations and due diligence.

Authorize, decline, or recommend service requests within established parameters and ensure a high level of analysis and due diligence on all loan modifications, disbursements and annual reviews.

Evaluate applications and provide proactive solutions to restructure agreements, mitigate risk, and minimize losses in collaboration with the credit department, business centers and other internal colleagues.

Maintain relationships with business center personnel, colleagues, and internal partners to foster teamwork, the pursuit of common objectives and the consistent application of policies.

Keep abreast of changes to policies, procedures and economic trends that may have an impact on BDC.

Follow up on outstanding file items in accordance with BDC policies, procedures and audit guidelines, ensuring forms and information are accurate and complete, conditions are met and signatures are obtained.

During the annual review of the client’s file, ensure the profitability of the portfolio by monitoring the clients’ lending activities, identify new business opportunities (financing and/or consulting) and act to retain existing clients.

Take action to address potential risk situations such as arrears, risk deterioration and significant negative change in financial results.

Coach, mentor, and share expertise with team members.

WHAT WE ARE LOOKING FOR

Bachelor’s degree in commerce, business administration or accounting

3 or more years of relevant experience

Sound credit judgement and business acumen.

Ability to provide high quality customer service.

In-depth knowledge of banking products, services, policies, processes, and procedures

Ability to be flexible in order to adapt to a constantly changing environment.

Good time management and priority setting skills to manage multiple files and meet critical deadlines.

Bilingualism is an asset (French and English)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Locations:
Montreal
Ottawa
Québec
Halifax
Moncton
Toronto
Calgary
Edmonton
Vancouver