On-Site Planner, Site Services Full Time Permanent

WHAT’S THE JOB?

The On-Site Planner, Site Services at Horizon North, focuses on planning, coordinating, and scheduling maintenance activities for camps, facilities, and field assets. This role also involves tracking all chargeable services and ensuring proper documentation is prepared and provided to facilitate client invoicing. This adds a critical financial accountability component to the position, ensuring accurate cost recovery for maintenance activities performed on behalf of clients.  Reporting to the Manager, Site Services, this position plays a critical role in ensuring that site services teams operate efficiently by optimizing the use of personnel, materials, equipment, and contractor services.

This position is safety sensitive and may require drug, alcohol, and fit to work testing as a condition of employment. 

Duties and Responsibilities

Maintenance Planning & Scheduling

• Receive work requests from client departments and determine if work should be performed by Horizon North personnel or contractors.
• Assign priorities to work orders in collaboration with key stakeholders and create effective maintenance schedules.  Track progress, assist in resolving delays and close completed tasks with accurate documentation.
• Coordinate resources, including labor, equipment, parts, and materials, to support various maintenance functions such as corrective and preventive maintenance.

Collaboration & Communication

• Work closely with Area Maintenance Superintendents, Camp Managers, and maintenance teams to determine and implement appropriate levels of preventive maintenance.
• Advise management on work progress and potential operational challenges to ensure the availability of resources.
• Partner with team members to address scheduling conflicts and ensure deadlines are met while stabilizing schedules for operational efficiency.
• Collaborate with operational managers to understand and address client-specific concerns or unique site requirements.
• Identify any client requests that fall outside the scope of the existing contract.

Data Management & Analysis

• Identify assets requiring preventive maintenance within the Computerized Maintenance Management System (CMMS) based on location and other criteria.
• Create, update, and close work orders with appropriate schedules and due dates.
• Analyze results from completed preventive maintenance to refine asset inspection plans for the following year.
• Conduct cost analyses on maintenance activities to support budgeting and forecasting processes.
• Maintaining accurate records of all chargeable services performed.
• Compiling and organizing necessary paperwork to support invoicing processes.

Process Improvement

• Continuously refine maintenance planning and scheduling processes by incorporating feedback and lessons learned from executed tasks.
• Identify and implement system and procedural improvements to enhance planning efficiency.

Reporting & Documentation

• Utilize the CMMS to track maintenance activities and produce standard reports on key performance indicators (KPIs) as required.
• Ensure that out-of-scope requests are documented, approved by relevant stakeholders, and billed back to the client appropriately.
• Provide detailed records and documentation of completed work to ensure accurate invoicing for chargeable services.

Site Permitting and Access Responsibilities

• Ensure all required documents and safety protocols are completed for client-specific permits for maintenance related tasks and work permits.
• Double-check compliance with client standards and timelines.
• Processing Access Requests:
• Verify credentials, safety training, and compliance documents for third-party vendors.
• Submit and follow up on site access permits in a timely manner.
• Communicate site-specific rules, emergency protocols, and schedules with vendors.
• Anticipate potential roadblocks, such as vendor delays or permit issues, and create contingency plans.

Parts Management (MRFs, Receiving, POs)

• Work with Area Superintendent on the submission, approval, and tracking of MRFs to ensure timely procurement.
• Request, track, receive, and reconcile maintenance related PO’s.

Safety and Other Responsibilities

• Report safety concerns promptly and take corrective action as needed.
• Identify and mitigate potential safety risks associated with maintenance work.

WHO ARE WE LOOKING FOR?

• Post-secondary diploma or degree, a Journeyman tradesperson or a combination of relevant work experience. A combination of relevant work experience may be considered in lieu of formal education.
• Proficiency in at least one Computerized Maintenance Management System (CMMS) (e.g. Maintenance Connection, Maximo, or SAP) and familiarity with database applications is an asset.
• Advanced skills in Microsoft Office programs (Excel, Word, Outlook, etc.).
• Strong planning, prioritization, and execution skills to handle multiple tasks effectively.
• Exceptional problem identification and resolution skills to address challenges promptly.
• Ability to lead meetings and communicate effectively with diverse teams and stakeholders.
• Must possess a valid driver’s license and be flexible to travel.

Competencies 

• Capable of managing multiple projects simultaneously.
• Strong focus on detail, ensuring accuracy and alignment with budgetary constraints.
• Proven ability to plan, prioritize, and execute tasks effectively to meet objectives.
• Proficient in identifying and resolving complex issues efficiently.
• Familiarity with best practices for implementing and maintaining internal controls.
• Excellent interpersonal, communication, and presentation skills to engage with diverse stakeholders.
• Highly organized with the ability to manage time effectively in a fast-paced environment.
• Demonstrated effectiveness in working within a dynamic and collaborative team environment.
• A strong commitment to high ethical standards and professional integrity.

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Dexterra

On-Site Planner, Site Services