Lead Housekeeper Full Time Permanent

WHAT’S THE JOB?

Housekeepers are a vital asset to our team and play an integral role in ensuring the cleanliness of rooms and dorms throughout the site.  The Lead Housekeeper works with the Lodge Manager and Housekeeping Manager to follow the company standards for quality and site cleanliness.  Being out on the floor, visible and available to coach and mentor the group is vital for the success team.

Key Responsibilities:

• Support and supervise the housekeeping teams
• Work closely with the front desk associates, ensuring discrepancies and necessary changes are communicated immediately
• Work with the management team to assign the housekeepers daily workloads, using the provided distribution template.  Fair and even distribution of the workload is key.
• Prepare the clipboards and keys for the housekeepers prior to the toolbox meeting.  Ensure DWB’s and FLRA’s are provided to each member of the team and are checked throughout the day for accuracy
• Be out on the floor, working alongside the housekeepers individually and provide them with coaching and feedback
• Perform daily FTQ audits (housekeeping and janitorial), ensuring all audits for the week have been completed by Saturday
• Maintain a safe working environment at all times
• Follow all safety controls including regular handwashing, proper use of PPE and enhanced cleaning/sanitation requirements and coach the team on the same
• On heavy days, completing partial/full workloads
• Assist with any other tasks as assigned by the Housekeeping and Lodge Manger

WHO ARE WE LOOKING FOR?

• Previous supervisory experience is preferred
• Previous custodial experience.
• Must have the ability to work independently with limited supervision.
• Must be able to follow basic safety procedures.
• Intermediate computer skills including Microsoft Outlook, Word, and Excel.
• Basic mathematics knowledge.
• Strong customer service skills.
• Strong time management skills.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.