This position assist with the execution of catering services, fostering client relations and team training and guidance to ensure consistent adherence to quality and standards.Specifically:
Strict attention to detail is required for this position: in food prep, execution and client/ customer relationships
Train & direct staff as required to ensure that established standards are met
Be a model of professionalism and etiquette for the team
Motivate, coach and develop all team members to ensure on-going optimum service
Maintain full & complete knowledge of the catering menu and serving portions.
Make use of checklists for all catering service set-up
Ensure all catering events and services are ready no later than 15 minutes in advance of required service time. No exceptions!
Assist with booking and guiding all agency employees. Ensure clear direction is given as relating to event details, uniform standards and expected etiquette.
Ensure that established uniform standards are followed at all times; no deviations.
Provide suggestions for improvements
In the absence of the Manager, the Catering Co-ordinator shall act on his/her behalf.
Schedule team members as required; at minimum make recommendations to the manager to ensure best practices
Ensure compliance to Dana merchandising standards for catering set up
Ensure clear and consistent signage at all services
Keeping the Catering board / binder up-to-date
Assigning production sheets to appropriate kitchen departments
Data entry and support to accounting department as required
Liaise with catering customers as required to ensure satisfaction with product delivery and service standards
WHO ARE WE LOOKING FOR?
Smart Serve
Food Safety Certificate
First Aid
WHO ARE WE?
We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.