Where:
• Remote work from home, however must be located within 1 hour drive to either Toronto or Montreal. This position includes up to 80% domestic and international travel by air or car.
Duties and Responsibilities:
• Partners with Region Team to determine engagement with assigned dealer partners to achieve Region goals through new customer acquisition and retaining existing customers.
• Schedules activities such as, but not limited to, dealer calls, demonstrations, customer visits, farm shows, and participates in open houses and training sessions in coordination with the Region Team, etc.
• Assists dealer partners with assessing customer (end-user) operational technical needs and advises on the best suitable product for operation for product and precision farming technology.
• Effectively communicates and demonstrates technical and feature knowledge of CLAAS products as well precision farming products-GPS steering, mapping, telematics, etc. to dealer sales partners, end-users, internal personnel, and others as required.
• Performs product training and product demonstrations with dealer partners, Region Team, customers and qualified sales leads and supports start-up of new CLAAS customers. Assists with Customer clinics / training as required.
• Sets up and demonstrates CLAAS equipment as requested and needed. Ensures proper documentation and submission of demo reports / records in CLAAS’ Customer Relationship Management (CRM) tool (e.g. Salesforce).
• Performs field evaluation of CLAAS and competitive equipment and formulates feature/pricing comparisons.
• Supports Product Management with creation of product material such as training, F/B materials, comparisons, etc.
• Partners with the COA Sales Organization to recommend feature improvements in order to effectively support product sales.
• Leads and participates in internal and external training programs.
• Provides technical promotion and support at farm shows and group presentations.
• Supports Product Management in new product evaluations and testing as needed e.g. pre-series machinery
• Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards.
• Demonstrates regular and punctual attendance at the assigned work location.
Experience and Skills Required:
• Bachelors’ degree in Ag Business, Ag Engineering or closely related field preferred, not required, or equivalent work experience.
• 2-4 years’ related work experience, preferred.
• Experience in operation of agricultural equipment and precision farming systems, required.
• Ability to effectively communicate technical information to technical and non-technical audiences.
• Agricultural background, highly desirable.
• Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail.
• Bachelors’ degree in Ag Business, Ag Engineering or closely related field preferred, not required, or equivalent work experience.
• 2-4 years’ related work experience, preferred.
• Experience in operation of agricultural equipment and precision farming systems, required.
• Ability to effectively communicate technical information to technical and non-technical audiences.
• Agricultural background, highly desirable.
• Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail.
Education:
Bachelor’s Degree in Ag Business, Ag Engineering or closely related field.