At CMHC, we trust you to get the job done. Since January 2019, we’ve shifted from managing people to managing work. Each employee is 100% autonomous and accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.
Specialist, Employee Relations – Open to interchange (Position can be located anywhere in Canada)
Help make a difference for Canadians. CMHC’s aspiration is that by 2030, everyone in Canada has a home that they can afford and that meets their needs. All of our programs and activities support this singular goal.
Be part of an inclusive workplace. Diversity and Inclusion guides everything we do at CMHC. We’re taking concrete actions to eliminate racism and embed equity into our culture, processes, programs, and policies so that they reflect the lived experiences of all Canadians.
Join the People and Strategy Team, where we have the focus, the people and the voice to achieve our aspiration. You will provide expert advice, coaching and guidance to employees, people leaders and HR Business Partners in order to resolve human relations and work-related problems. You will plan, develop, implement and advise on Employee Relations policies, programs and services. You will also promote and ensure fair and equitable treatment of all employees and a productive work environment, consistent with CMHC values. You will ensures compliance with CMHC’s Code of Ethics and Business Conduct and Conflict of Interest Policy.
• Ensures compliance with legislative requirements on all existing and new Human Resources and Employee Relations policies and programs
• Researches, advises, analyzes and coaches people leaders, HR colleagues and employees regarding resolution of complaints and/or grievances and the implementation of appropriate corrective action.
• Acts as subject matter expert and point of escalation on complex human resources management and employee relations issues.
• Meets with employees, people leaders and/or HR colleagues upon request or provides coaching to avert potential employee relations issues and to address and resolve existing issues as they arise.
• Develops and delivers communications, training and educational materials and sessions to ensure all staff and people leaders are aware of appropriate employee relations issues, programs, policies and services.
• Acts as a facilitator or mediator in discussions designed to address interpersonal or work-related conflicts.
• Conducts fact finding and/or investigations into events surrounding a work place issue or complaint. Prepares reports of findings and recommends remedial actions, as applicable.
• Receives and processes notices of occurrences of work place harassment and violence or other misconduct.
• Researches, analyzes and prepares comprehensive analyses, briefings and/or responses to complaints filed with the Canadian Human Rights Commission, Labour Canada, unions (i.e., grievances), and the Minister’s Office.
• Supports the collective bargaining process and negotiations including the implementation of new collective agreements.
• Leads and/or participates in projects, including the implementation of a new Employee Relations Case Management System.
• Undergraduate degree, preferably in human resources management, business administration, industrial relations or other related fields.
• Minimum of five years experience with a broad knowledge and understanding of human resources management and employee relations policies, practices, theories, concepts and systems.
• Working knowledge and understanding of federal employment law and regulations and relevant legislative issues and industry trends and practices.
• Excellent consulting and interpersonal skills including strong negotiation, influencing and coaching skills.
• Demonstrated analytical and problem-solving skills.
• Demonstrated advanced written and oral communication skills in both official languages, with the ability to speak and write clearly and succinctly in a variety of settings and in a way that is adapted to the audience.
• Demonstrated ability to work in an automated environment, with particular emphasis on MS Suite and case management systems.
• Experience in facilitation, mediation and conflict resolution.
• Able to work in highly stressful, sensitive and emotionally charged situations on a regular basis.
Posting closing date: Note, the competition may remain active until filled
CMHC values diverse backgrounds and experience and welcomes non-Canadians who are eligible to work in Canada to apply!
We sincerely thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview or testing, please advise us if you require an accommodation.
Job Requisition ID: 5417
Travel Requirement: Limited
Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)