Software Technical Support Analyst
XIT Solutions Canada Inc.
Location: Mississauga, ON
Salary: $31.5 hourly for 35 to 40 hours per week
1 Vacancy
Terms of employment: Permanent, Full-Time
Start date: As soon as possible
XIT Solutions Canada Inc. in Mississauga seeks full-time Software Technical Support Analysts to join their firm.
Qualifications:
– Completion of Bachelor’s degree is required;
– 1 year to less than 2 years of work experience
Job duties: Software Technical Support Analyst:
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Troubleshoot and resolve technical problems
Other information:
– Work Location: Urban area
– Transportation/Travel Information: Public transportation is available
– Job Location: 5889 Coopers Avenue, 2nd Floor, Mississauga, ON L4Z 1R9