Business Operating Name: Fairmont Empress Hotel
Title: Room Attendant
Positions: 6
Terms of Employment: Temporary, Full-Time (30-40 hr/week)
Wage: $24.51
Work Duration: 6 months (May to October)
Relocation: transportation costs covered by the employer
Language of work: English
Work Location: Victoria, BC
This is a unionized position with access to union pay and benefits
The wage at the time of the offer is $24.51. The wage is subject to an increase to $28.01 after the completion of your probationary period (3 months).
Company Profile:
Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island.
With the most competitive wages, benefits, and incredible perks, Fairmont Empress is the premier destination in Victoria for many employees and guests. If you have the heart for guest service, we are looking for Room Attendants to join our team and undertake the responsibilities described below.
Job Description and Responsibilities:
• Clean guestrooms––Sweep, mop, dust, make beds, change sheets, clean bathrooms and inside windows
• Replenish rooms with supplies––distribute clean towels and toiletries
• Attend to guests’ requests for extra supplies
• Proper usage of cleaning supplies and equipment
• Remove soiled linen from rooms, retrieval of clean linen from linen closets
• Stock linen closets and other supplies’ areas
• Provide basic information on facilities, and report necessary maintenance items
• Update and record all cleaned rooms
• Follow departmental policies and procedures and service standards
* All duties will be performed in accordance with the Fairmont Empress’ commitment to luxury service standards
Employment Qualifications and Requirements:
• Minimum 1-year work experience in luxury hotel environment or a combination of vocational training and experience is an asset.
• Must physically be able to: lift up to 50lbs, carry objects weighting up to 75lbs (including pushing equipment), stoop, kneel, reach, stand, walk, bend, twist, push, see, and hear
Your Skills Include:
• Good working knowledge of the English language
• Impeccable grooming and presentation
• Possessing standard guest/customer service skills
• High level of responsibility and commitment
Contact information/how to apply:
Email resume to: [email protected]
As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.