Top Dog Pizza & Donairs is looking for an ideal candidate to fulfill a Manager Position. We are transitioning towards becoming a 24/7 food service provider. We are looking to add an energetic, passionate, and dedicated team member to our management team. The position involves several management responsibilities including reporting to the owner, planning week-to-week operations, directing staff to achieve and maintain high standards and controlling costs. Following are some of the duties you will be expected to perform:
• Maintain Top Dog standard of operation by implementing store policies.
• Hire & train staff for various positions necessary to efficiently operate the store.
• Schedule staff based on weekly and monthly sales expectations.
• Process days off requests, rescheduling restaurant staff in case of time off for health and family emergencies.
• Control labour and food cost while maintaining high service standards and food quality.
• Monitor staff performance and conduct quarterly performance reviews while providing constructive feedback and wage increments.
• Test and create new menu items with recipe guidelines and step-by-step procedures to achieve consistent product.
• Create seasonal menu items based on local available ingredients,
• Oversee all operations including sales, food ordering, receiving, marketing, customer relations, and maintaining food & miscellaneous supplies. Coordinate with the management team as well as owners regarding current and upcoming challenges and implement approved plans to further grow business.
• Lead team on floor during peak & late-night hours including working on food stations, delivering food, and providing customer service.
• Address any customer inquiries, complaints, or concerns in a timely, friendly, and professional manner.
• Delegate and follow up on daily, weekly, and monthly checklists for management team.
• Maintain health and safety standards for staff as per Occupational Health and Safety (OHS) guidelines.
• Consult, delegate and follow up on any repairs or upgrades required in the restaurant.
• Perform end of the day on POS, close driver cash outs and organize reports, invoices in filing system.
• Monitor and update owners on equipment maintenance and required necessary repairs that do not require paid tech services
• Maintain food safety, cleaning, and sanitization standards as per VIHA guidelines.
• Provide Weekly and Monthly reports to Management.
Employment Requirements:
• Completion of a 1-2 year college program relative to food & hospitality management, Culinary Management program, and business management will be an asset OR Must have at least 1-2 year of work experience in the food industry or hospitality business. Management experience is not a must as we are willing to train the right candidate in a management position.
• Must be willing/able to work weekdays, weekends, and late nights.
• Must be willing to work under pressure and fast-paced environment during peak service periods.
• This position will require candidate to work late night shifts and early morning shifts on regular basis to substitute for assistant manager on his/her days off or when necessary.
• Ability to supervise and direct 5-10 staff members in various positions and work responsibilities.
• Candidate must be moderately proficient in English.
Additional Information:
Start Date: ASAP
Job Location: Top Dog Pizza & Donair, 262B Island Hwy, Victoria, BC V9B1G5
Type of Employment: Permanent-Full Time
Salary: $29-37.50 per hour for 32-40 hours/week plus Tips & Bonuses.
Free Meals.
Posting Effective until position fulfilled.
We are an equal opportunity employer encouraging applications from all qualified candidates including traditionally underrepresented groups such as Indigenous persons, vulnerable youth, newcomers, and persons with disabilities. We would appreciate your contribution in diversification of our organization.
Contact (To apply):
Mail At: 262B Island Hwy, Victoria, BC V9B1G5
or
Email your resume to [email protected]