Customer service clerk (NOC 64409) Full Time

We are a professional accounting services in Moncton. We are hiring a full time, permanent customer service clerk with bilinguage langues.
Overview
Languages
Bilingual
Education
Bachelor’s degree
or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Consulting firm
Professional association or organization
Responsibilities
Tasks
Develop communication strategies
Evaluate communication strategies and programs
Implement communication strategies and programs
Act as spokesperson for an organization
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Conduct public opinion and attitude surveys
Gather, research and prepare communications material
Initiate and maintain contact with the media
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive credit and employment applications
Receive payments
Maintain and manage digital database
Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
Dictaphone
MS Excel
MS Outlook
MS Windows
MS Word
Adobe Photoshop
MS PowerPoint
MS Office
Social Media
Google Drive
LinkedIn
Area of specialization
Communications
Digital media
Additional information
Security and safety
Reference required
Work conditions and physical capabilities
Attention to detail
Overtime required
Work under pressure
Hand-eye co-ordination
Repetitive tasks
Standing for extended periods
Own tools/equipment
Cellular phone
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Benefits
Other benefits
Free parking available
Learning/training paid by employer
Who can apply to this job?
The employer accepts applications from:
Canadian citizens and permanent or temporary residents of Canada.
Other candidates with or without a valid Canadian work permit.
How to apply
Direct Apply: by Direct Apply
By email
[email protected]