Canadian Memorial Services, part of the Mount Pleasant Group, is a funeral home company operating across the Greater Toronto Area. Our success is the result of a dedicated team of professional employees who are committed to providing compassionate, caring service to each and every client, with a special focus on providing culturally sensitive service. As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values. We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.
We are looking for a Central Care Attendant to join our team at The Simple Alternative Toronto in North York.
What we offer:
• Comprehensive benefit plan including medical, dental, vision, life insurance, and a health care spending account.
• Wellness benefits including a wellness spending account.
• Defined contribution pension plan with employer match.
• RRSP & TFSA.
• Employee Assistance Program.
• Internal training and development opportunities, and access to an Educational Assistance Program.
• Vacation plus additional personal paid days off.
The successful candidate will be required to:
Transportation & Transfer
• Safely and respectfully transfer human remains from various locations within the Greater Toronto Area, including hospitals, long-term care facilities, hospices, and private residences.
• Perform physical tasks such as:
o Handling human remains with dignity and professionalism.
o Wrapping remains in sheets or pouches to prepare for transport.
o Placing remains onto stretchers and securing them appropriately.
o Safely loading and unloading remains from vehicles.
• Provide transportation services for the Office of the Chief Coroner, including transferring human remains for investigative purposes within specific timelines.
• Handle and lift caskets with care, utilizing proper equipment and techniques to ensure safety and dignity during transfers.
• Operate company vehicles in strict adherence to the Highway Traffic Act and company policies, ensuring a safe and respectful transportation process.
Administrative Duties
• Accurately document and track the movement of human remains, personal effects, and cremation-related items using the company’s software system.
• Verify the identification of human remains during transfers, cross-referencing against the Medical Certificate of Death and other required documentation.
• Obtain Coroner’s Cremation Certificates and complete the registration of deaths in accordance with provincial regulations.
• Ensure all records and documentation meet legal and company standards.
Funeral Support
• Assist the Embalmer with body preparation tasks, such as washing, dressing, and placing remains into caskets, adhering to the highest standards of respect and care.
• Handle cremated remains with sensitivity, transferring them into urns or other specified vessels per family instructions.
Facilities & Vehicles
• Monitor and replenish supply inventory, ensuring all necessary items are readily available for operations.
• Ensure company vehicles are clean, presentable, and in good working condition, performing routine washing and interior care as needed.
• Support the maintenance of a clean and organized facility by performing tasks such as garbage disposal, mopping, and dusting to maintain a professional environment.
Other Duties
• Additional duties, and tasks that fall within the scope of the role as assigned by the Assistant Manager and/or Manager, Funeral Services.
Hours/Days of work:
Sunday to Thursday (37.5 Hours)
• Days: 7:00AM – 3:30PM
• Afternoon shift: 3:30PM – 12:00AM
• Overnight shift: 11:00PM – 7:30AM
• May work outside of regular business hours to address emergencies, or meet deadlines.
• This location is open 24/7, includes days, afternoons, evenings, overnights and statutory holidays.
Qualifications:
• High school diploma or general education degree (GED); or at least one year of related experience and/or training; or equivalent combination of education and experience
• A valid Ontario “G” driver’s licence with a clean driver’s abstract
• Previous Funeral experience is an asset
• Must consent to and pass a Criminal Background check, and a Criminal Record and Judicial Matter check
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Maintain professionalism and exercise discretion when managing confidential information
• Must be able to operate and maintain vehicle safely while abiding by the Highway Traffic Act and the rules of the road
• Physical manual labour required, must be able to lift in work safe guidelines
• Knowledge of hospitals, nursing homes, cemeteries, crematoria, and mausoleums within the GTA
• Familiarity with funeral home environment and internal policies and procedures.
• Sensitivity to persons in bereavement and understanding a variety of cultural and religious funeral expectations
• Intermediate proficiency of Windows and MS Excel, PowerPoint, Word, and Outlook
• Familiarity with funeral home environment and internal policies and procedures is an asset
At Mount Pleasant Group, we believe our strength is in the passion of our people, and value the unique skills and experiences each individual brings to the team. We embrace diversity and are committed to creating an environment where all individuals are respected, supported and can be their authentic self. We are dedicated to building an inclusive workforce that will allow us to collaborate on deeper levels and better serve the richly-diverse communities of which we are privileged to be a part. We encourage applicants of all backgrounds, experiences and identities who are equally committed to diversity, equity and inclusion.
The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs. Any information received related to an accommodation will be addressed confidentially.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Please include a cover letter as well as your resume as part of your application.