Advisor, Operational Excellence Full Time

ABOUT US

We’re one of Canada’s largest pension investment managers, with CAD$264.9 billion of net assets as at March 31, 2024.
We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong.
Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world’s top companies. At PSP, you’ll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before.

EXPERIENCE THE EDGE

At PSP, we encourage our employees to grow, forge powerful relationships, contribute and fuel inspired investment launchpads. We are committed to a culture that fosters collaboration and allows us to think beyond, in an interconnected way. We advocate for our employees to speak-up, learn, experiment, share, and be part of an inclusive work environment where diversity is embraced.

ABOUT YOUR ROLE

We’re seeking an Advisor, Operational Excellence to join our Operational Support and Shared Services team. As a member of the team, you will partner with our Finance teams with a strong focus on the Procurement life cycle process, their key stakeholders and other colleagues to address needs to enhance efficiency & scalability and the overall employee and customer experiences. At PSP, we embrace people that are eager to learn, and who bring curiosity and creativity when tackling new opportunities.

As an Advisor, Operational Excellence, you’ll:
Collaborate with process owners to clearly define business needs and expected benefits
Receive, organize and prioritize requests based on the process owners’ objectives
Work closely with various project teams to deliver practical solutions, monitor results against expected benefits, and apply learnings for continuous improvement
Ensure alignment between process improvement opportunities and Finance’s strategic objectives and performance targets
Document processes, seek best practices, and identify performance benchmarks to uncover new opportunities for improvement
Facilitate workshops to drive engagement and knowledge sharing
Participate in change management by leading supporting communication, training, and coaching activities
Ensure adherence to new systems and tools and monitor statistics control points
Structure the new employee onboarding program for our various systems
Serve as a point of contact for IT improvements

WHAT YOU’LL NEED

Bachelor’s degree in supply chain operations management, industrial engineering or Operations management
Business technology management would be an asset
Three (3) to Five (5) years of experience in continuous improvement, process optimization, system implementation or similar functions
Project management experience would be an asset
Lean Six Sigma Green Belt or Black Belt certification would be asset
Experience in workshop facilitation would be a strong asset
Project Management Institute (PMI) or CPA certification, an asset
Ability to navigate a fast-pace environment with a high level of autonomy
Comfortable operating effectively in a role with evolving responsibilities
Demonstrated initiative and curiosity to look beyond the surface to drive fact-based decisions
Pursue excellence, challenge the status quo and seek out alternative perspectives
Eagerness to learn, suggest ideas and innovate
Open-mindedness and active listening skills
Effective communications skills, both written and spoken
Attention to detail and rigorous approach to research, analysis and documentation
Ability to work collaboratively, cultivating meaningful relationships with colleagues and customers
A respect for differences of opinion and an inclusive mindset
Proficiency in English and French (or willingness to learn) (frequent interactions in English with PSP employees based in our offices in Hong Kong, London and New York, and interactions in French with employees in our local offices in Montreal and Ottawa)

We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business strategies and priorities. Beyond salary and incentive pay eligibility, you have access to:

Investment in career development
Comprehensive group insurance plans
Competitive pension plans
Unlimited access to virtual healthcare services and wellness programs
Gender-inclusive paid family leave policy: up to 26 weeks for primary caregivers, 5 weeks for secondary caregivers
Vacation days available on day one with additional days on milestone service anniversaries, and summer Friday afternoons off
A hybrid work model with a mix of in-office and remote days

*Benefits package may vary based on your employee type.

At PSP, we aim to provide an inclusive workplace where we leverage diversity and where everyone feels valued, safe, respected and empowered to grow. As part of this leadership commitment, we strongly encourage applications from all qualified applicants and strive to offer an inclusive and accessible candidate experience. If you require any accommodation for any part of the recruitment process, please let us know.

Visit us on www.investpsp.com/en/
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