IT Specialist Full Time NEW

Duties:

– Provide technical support and troubleshooting for hardware, software, and network issues
– Install, configure, and maintain computer systems and peripherals
– Set up and troubleshoot email accounts, printers, and other office equipment
– Assist with software installations and updates
– Perform system backups and data recovery
– Monitor network performance and security
– Collaborate with team members to resolve IT-related problems
– Document technical procedures and solutions

Skills:

– Proficient in MacOS and Windows operating systems
– Knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
– Experience with IT service management tools such as Remedy or ServiceNow
– Familiarity with ticketing systems like Jira for issue tracking
– Understanding of computer hardware components and troubleshooting techniques
– Knowledge of firewall configurations and network security protocols
– Strong problem-solving skills to provide effective IT support
– Basic understanding of computer networking concepts
– Excellent communication skills to interact with users and explain technical concepts

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $48,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Paid time off
Experience:

IT support: 1 year (preferred)
Licence/Certification:

CompTIA A+ (preferred)
Ability to Commute:

Bedford, NS B4B 2M9 (required)
Ability to Relocate:

Bedford, NS B4B 2M9: Relocate before starting work (required)
Work Location: In person